Frequently Asked Questions
Your Questions, Answered.
We understand how confusing and overwhelming the legal process can feel—especially when you’re already dealing with the emotional and physical toll of being harmed by a product or drug. This page is here to help you get the clarity you need.
If your question isn’t listed here, feel free to reach out to our team directly.
1. Is FindTheFirm a law firm?
No. FindTheFirm is not a law firm and we do not provide legal advice.
We are a legal intake and lead generation company that connects people with vetted, experienced law firms who handle mass tort cases.
2. Do I have to pay to use this service?
Never. Our service is completely free for individuals seeking legal help.
You won’t be charged for submitting your case, getting a consultation, or being connected to a law firm.
The law firms we partner with operate on a contingency basis, which means:
You pay nothing out of pocket
They only get paid if they win your case
3. Is my personal information secure?
Yes. We take your privacy seriously.
All information you submit is protected with bank-level encryption and only shared with law firms if your case qualifies.
We do not sell or misuse your information—ever.
4. How do I know if I have a case?
The best way to find out is to fill out our free case review form. It only takes a minute, and we’ll review the information to determine if your case may qualify. You don’t need medical records or paperwork to start.
5. What happens after I fill out the form?
Once you complete the form:
Our system reviews your answers.
A specialist may contact you for additional details (if needed).
If your case qualifies, we match you with a law firm currently handling that specific type of lawsuit.
A representative from the firm will contact you directly to discuss next steps.
6. How long does it take to hear back?
Most people are contacted within 24–48 hours. In high-volume cases, it may take slightly longer, but rest assured, we process every inquiry with care and urgency.
7. What if I already talked to a lawyer or firm?
That’s okay! If you are already represented, you may not be eligible for additional legal support through our platform. However, if you’re unsure or haven’t signed anything, feel free to fill out the form and we’ll help guide you.
8. Are these lawsuits legitimate?
Yes, mass tort lawsuits are a well-established area of law. The law firms we work with are real, licensed, and experienced in handling these types of complex legal actions. Many of these cases have resulted in significant settlements or are currently in active litigation.
9. What is a mass tort, exactly?
A mass tort is a civil legal action involving many individual claims against the same defendant(s). Unlike class actions, each person in a mass tort lawsuit has a separate case, but they are grouped together to streamline the legal process.
10. What if my case isn’t listed on your site?
We only display the most active or urgent investigations, but our network of attorneys handles a wide range of cases. If you believe you were harmed by any product or drug—even if you don’t see it listed—fill out the form. We may still be able to help.
Our support team is happy to help.
Still Have Questions? We’re Here for You.
Legal Notice
FindTheFirm is not a law firm and does not provide legal advice. We work with a network of independent, licensed attorneys and law firms. Submission of information does not create an attorney-client relationship. This website may be considered attorney advertising in some jurisdictions. Prior results do not guarantee a similar outcome.